Privacy Policy

We at Rural Bank of Magdalena (Laguna), Inc. (the “Bank”), ensure that your data are safe and protected under Republic Act 10173, otherwise known as the Data Privacy Act, which is an act of protecting individual information and privacy.

Why we collect your information

Rural Bank of Magdalena (Laguna), Inc. obtains, collect, record, organize, store, update, modify, use, access, share and/or disclose (“Process”), information to facilitate, monitor, improve the quality of, or otherwise service the clients’ account and such products/services availed by, and/or to comply with legal, regulatory, or other obligations of the Bank under applicable laws, rules, and regulations.

Who do we share your data with

The Rural Bank of Magdalena (Laguna), Inc. may share your personal information with such third parties which includes business units, agents, outsourced service providers, and other third parties to carry out the following:

To better understand the way, you use our products and services. This will allow us to improve our services and offer you opportunities to obtain such other useful products and services that may deliver greater value to you.
We may share information likewise to offer you additional products and services that we believe you might find interesting.
We may share with third parties that we engaged to support us in delivering our services to you. These may involve anonymous or aggregated information to help improve our products, services, and content.
We may also engage third parties to help us operate our business. These include support in:

Verifying your personal information;
Complying with legal requirements such as court orders;
Enforcing our terms of use including, among others, our rights as creditors to customers availing of our loan or credit products, or such other applicable policies with respect to the services that we provide;
Addressing fraud, security, or technical issues, to respond to an emergency or otherwise to protect the rights, property, or security of our customers or third parties;
To carry out all other purposes set out above.

Any client’s information obtained and shared with such third parties is under the appropriate agreement and with the obligation of confidentiality.

We wish to assure you that we do not, and will not, sell personal data to any third parties. All our engagements with third parties shall be fully compliant with our obligation of confidentiality imposed on us under the applicable agreements and/or terms and conditions or any applicable laws that govern our relationship with you.

How long we retain your data

We at the Rural Bank of Magdalena (Laguna), Inc. will safely keep your data in our system and use it for banking and legal purposes only. All personal information obtained shall be retained and disposed of under the Guidelines on Retention and Disposal of Records of Rural and Cooperative Banks.

What rights do you have over your data

The right to be informed that your personal data will be, are being, or were, collected and processed.
The right to access, under the Data Privacy Act of 2012, you have a right to obtain from an organization a copy of any information relating to you that they have on their computer database and/or manual filing system.
The right to object, to the collection and processing of personal information under certain conditions.
The right to erasure or blocking, wherein under the law, you have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal data under certain conditions.
The right to rectify, and correct any inaccuracy or error in the personal information. Likewise, the client has the right to update and provide additional information in the future.

Data Protection Officer

For inquiry or request for information regarding this Statement you may contact our Data Protection Officer (“DPO”) through the following:

Revision/Changes

To stay updated with the latest laws and regulations the Bank may modify or amend this Privacy Statement from time to time to keep up with any changes. We will update you through this website.

CONTACT US

Head Office Address: #10 E. Jacinto St., Poblacion, Magdalena, Laguna

Email Us: rbm.customercare@gmail.com

Tel. No.: (049) 503-0704/ (049) 503-7001

A PROUD MEMBER OF:

Deposits are insured by PDIC up to P500,000 per depositor. Rural Bank of Magdalena (Laguna), Inc. is regulated by the Bangko Sentral ng Pilipinas (BSP).